Share
Our Correspondent
Kohima, Feb. 13 (EMN): A two-day training on government service conduct, rules and office procedures for officials of Nagaland State Consumer Helpline Office (state helpline) concluded on Saturday. The training was organised by the Legal Metrology and Consumer Protection (LM&CP) department held at the office of Nagaland State Consumer Helpline with a retired additional secretary, Renchamo Lotha, as the trainer.
The staff were trained on various topics on office procedures, service and several other establishment matters like filing system, definition of file, parts of file, PUC (paper under consideration/ paper under correspondence), communication/ correspondence, documents to be kept in service books and maintenance, leave rules and pension rules among others.
The trainer also taught the participants on basic fundamental issues on discipline and appeal rules, and Nagaland government servants conduct rules, papers to be disposed in a day per assistant; DPC/ interview for all post / seniority merit cum- seniority.
Meanwhile, the nodal officer of Legal Metrology and Consumer Protection department, Haopu Singson informed that the department is the nodal agency of Nagaland state consumer Helpline office, which was started in 2011 as per the memorandum of understanding signed in 2010 under centrally sponsored scheme (CSS).
He maintained that the staff, since the inception of the office, were not trained and therefore they had initiated the training to make them aware of the procedures.
He added that there is a need for the staff to get updated with the procedures as they are part of the government system that deals with consumers’ queries and get familiarised with the functioning of the government service conduct and rules.