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Dimapur, June 30 (EMN): In an exemplary achievement in the healthcare sector, Urban Primary Health Centre (UPHC), Seikhazou in Kohima district, was awarded the National Quality Assurance Standard (NQAS) certification from the Ministry of Health and Family Welfare, government of India.
A short programme to felicitate UPHC, Seikhazou, was held at the office chamber of the minister of Health and Family Welfare, S Pangnyu Phom, at Civil Secretariat, Kohima, on June 30, a DIPR report stated.
Speaking at the programme, Phom lauded the department for their efforts in delivering quality healthcare services to the state, especially in time of Covid-19 pandemic. Also congratulating UPHC, Seikhazou, on being awarded the NQAS, he stated that such achievements bring laurel not only to the department but to the entire state.
The minister has stressed on the need to create more of such healthcare facilities in the remote areas of the state and emphasised that UPHCs should be set up in all the district headquarters of the state.
NHM mission director Dr. Kevichusa Medikhru, while highlighting on NUHM, stated that it was launched in Nagaland on February 24, 2014, adding UPHC Seikhazou started in June 2014. He informed that UPHC Seikhazou facility underwent various assessment by a two-member team of empanelled external assessors. He added that UPHC Seikhazou was awarded ‘quality certification’ under NQAS after meeting all the criteria.
Medikhru also stated that UPHC Seikhazou has been providing equitable and quality primary health care services to the urban population since its inception. He further added that UPHC Seikhazou is rendering commendable service and also catering to the need of other essential services to the people even during this time of Covid-19 pandemic.
UPHC Seikhazou team, while briefing about the ongoing activities at the centre, highlighted the difficulties in delivering services to the people. The team informed the minister for adequate inflow of fund as well as ensuring proper supply of drugs, medical equipment, and sufficient human resources for the centre to perform better.
For NQAS certification, health centres are judged basing on five criteria namely (a) Aggregate score of health facility should be 70 %, (b) Aggregate score in each area of concern should be 60%, (c) Score of standard A2, B3 and F4 should be 60%, (d) Individual standard-wise score should be 50 %, and (e) Patient satisfaction score should be 60% or 3.0 of Likert Scale.
To qualify for the NQAS certification, UPHC Seikhazou had to undergo three levels of assessment – internal assessment, peer assessment and external assessment, the report stated. First external assessment of UPHC Seikhazou was conducted on January 15 and 16, 2019 with overall score of 76.5%, while the state internal assessment was conducted on June 13, 2019, with overall score of 89.8% and followed with an external assessment on August 1 and 2, 2019, with overall score of 83.9%.
The report further stated that official certification from the Ministry of Health and Family Welfare was held on October 19, 2019.