Dimapur, Dec. 21: Along with the rest of the country, Nagaland will be observing the National Consumer Day on December 24. The progamme is being organied by Legal Metrology & Consumer Protection Department.
The department is the nodal department for the protection of consumer rights in the state. The Legal Metrology Act & Rules and the Consumer Protection Act, 1986 were enacted by the Government of India and are being implemented and enforced by the department for the protection of consumers against exploitation by unscrupulous traders and to save consumers from the sub-standard goods and services.
The Consumer Protection Act, 1986 also ensures that the consumer grievances can be addressed at the consumer courts in the state i.e., the District Consumer Disputes Redressal Forum (District Fora) in the districts and the State Consumer Disputes Redressal Commission (State Commission) in Kohima.
Consumers can also seek guidance on consumer related queries from the Nagaland State Consumer Helpline office through Toll Free number-1800-345-3701 and land line-0370-2292232.
