Dimapur, April 27 (EMN): The Indian railway’s toll free security helpline number 182 is actively helping travelling the passengers whenever they are in need of help.
A press note issued by the NF Railway in Maligaon mentioned that the toll free security helpline number is active 24 x 7 throughout Indian railway for rendering any type of security related help to train passenger.
From January to March 2018 about 50 complaints were said to have been received through the helpline number in NFR. Of which 31 complaints were related to theft of mobile, purse, bag etc. In 26 of the 31 cases passengers were rendered immediate help to lodge FIR with Government Railway Police. While assistance were provided in 19 other cases to passengers which includes case like disturbance caused by Eunuch, intoxicated passengers, creating nuisance by co-passenger, harassment of lady passenger, occupation of seats by other passenger, blocking of railway track etc., the release added.
There are also cases of providing emergency medical help, rescue of kidnapped minor boy, recovery of left behind luggage etc.
