Dimapur, Aug. 28 (EMN): The department of Power has once again informed all electricity consumers in the state that it has been doing its best to provide adequate and stable power supply across the state as an essential service during the Covid-19 lockdown period since March 24.
However, due to lockdown restrictions in towns and villages, the department has been facing challenges for its staff to carry out routine monthly revenue activity of meter reading, billing, bill delivery and collection.
The engineer-in-chief said in a circular that this has adversely affected the department’s revenue collections, resulting in huge draining of the state’s exchequer resources to purchase adequate and required power.
If the present trend continues further, it stated that the department will not be in a position to supply required power supply and there shall be long hauls of power cuts and outages- which is not desirable during this pandemic.
Sensing the urgency of the matter and in the interest of providing better service to the citizens of the state, the government at the highest level held a meeting on August 11 and directed the department of Power to execute the follow up action plan for immediate compliance, it informed.
To ensure dissemination of billing information and enable online viewing and payment of bills in towns and areas covered under IT billing and online payment facility, any consumers not receiving bills from the department have been asked to provide their consumer ID number along with contact number including the location to the concerned billing office or to EE (Rev) office of the E-n-C Kohima (9436602054), EE (MIS) Dimapur (8257925964), SDO (Rev) (9774566578), and JE (Rev) (8974695047) or email to cepower1@gmail.com, eemisdmr@gmail.com.
It also informed that in colonies, wards and villages where Covid-19 lockdown restrictions are in place, the department officers and staff shall co-ordinate with the respective area councils to facilitate meter reading and bill delivery and the activities will be completed within August.
The department assisted by the police and administration shall carry out extensive disconnection exercise of payment defaulters from September to October without further information.
