Northeast Frontier Railway traces over 500 lost phones using CEIR portal

Published on Apr 15, 2025

An RPF officer handing over a recovered phone to its owner.
DIMAPUR — The Northeast Frontier Railway has successfully traced 528 mobile phones with the help of the Central Equipment Identity Register (CEIR) portal between April 20, 2024, and April 7, 2025.
According to an official statement, 109 of the traced phones were recovered through coordinated operations carried out by the Railway Protection Force (RPF) in partnership with other concerned authorities. The recovered phones were returned to their rightful owners.
In addition to the recoveries, the drive also resulted in the arrest of 21 individuals found to be involved in the theft or illegal possession of mobile devices. These arrests mark a crucial step in deterring mobile-related crimes and disrupting unlawful resale networks, the update stated.
The use of the CEIR portal has enabled the railway authorities to improve their responsiveness in addressing complaints related to lost or stolen mobile phones, reinforcing the role of technology in public service and safety, it said.
Further, the NFR has urged passengers to report lost or stolen phones through the Rail Madad portal for timely assistance.