Public may access cell through Whatsapp, Facebook and Twitter
Dimapur, Dec. 8 (EMN): Underlining the importance of information technology systems in the field of communication, the Nagaland police has created a social media platform, primarily a helpline-like social media cell, to connect with the public.
Through the facility, the public in general particularly civil society organizations, besides government servants and police officials and stakeholders of the society, can directly highlight their grievances or offer suggestions to improve policing or even report instances where police intervention may be required.
To serve this purpose, a separate cell is being envisaged at the police headquarters in Kohima town which would initially remain functional from 8 am to 6 pm on all working days. Depending on the response of the public and the quantity of messages / information, the cell will be made functional 24x7.
This social media cell will work primarily with three tools: Whatsapp at the phone number 8258829982; through Facebook at DGP Nagaland (D G P Nagaland) and through Twitter at DGP Nagaland (DGP_Nagaland).
The concept behind having the platform was to create a ‘proactive and dynamic platform’ to respond to the concerns of the public. Further, it was felt that digital communication had the ‘advantage of transparency and accountability.’ Besides, it ensures speed which would also ‘augment the essence of e-governance that the government has been actively promoting,’ according to the DIPR on Friday.
One can forward their complaints, grievances and suggestions under any of the following heads:
Election offences: proxy-voting, vote buying, booth capturing etc; antisocial activities impacting law and order: Extortion, arms-related issues, human trafficking, drug trafficking and any other form of organized crime; public peace: unlawful assembly and rioting, social disharmony (inter-tribal, inter-village, inter-community), bandhs and protests, matters where police intervention may be required; economic offences: “syndicate system,” fake currency, Chitfund cases, MCM schemes, cyber offences and fraud, recruitment-related scams etc; general offences: ‘offences against human body, property offences’; miscellaneous: contempt of lawful authority, offences affecting public health and safety etc.
The idea is that the establishment has acknowledged that there are many people in Nagaland with genuine concerns about improving the society and that their voice must be heard and acted upon. The Nagaland police have appealed to the public to ‘actively express themselves’ for Nagaland Police to better serve the people. The identity of informants will be protected as required / requested and due recognition will be given as per propriety, the DIPR updates stated.
