TUESDAY, APRIL 29, 2025
Digital payments via UPI back to life after technical glitch
Published on Apr 12, 2025
By IANS
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- NEW DELHI — Digital payments via Unified Payments Interface (UPI) returned for most users on Saturday after the popular service suffered a nationwide outage affecting millions of users.
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- Although the National Payments Corporation of India (NPCI) was yet to confirm the restoration of UPI services, users in Delhi-NCR reported successful digital payments via smartphone apps.
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- Earlier in the day, digital services on several online payment platforms were disrupted across the country, hindering local shopping, bill payments and business transactions.
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- According to the outage tracking platform Down Detector, there were 2,358 complaints by 1 pm. Most reported problems were for payments (81 per cent) and fund transfers (17 per cent).
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- The National Payments Corporation of India (NPCI), which operates the UPI services, posted on X social media platform that the disruptions were due to technical issues.
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- "NPCI is currently facing intermittent technical issues, leading to partial UPI transaction declines," the NPCI, shared in a post on social media platform X.
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- “We are working to resolve the issue and will keep you updated. We regret the inconvenience caused,” it added.
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- Major banking apps from SBI, ICICI, and HDFC were also affected, pointing to a broader issue within the UPI network infrastructure.
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- “UPI is down again. Good that I always carry cash. Cash is always King,” posted one affected user on X.
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- “This is becoming way too frequent nowadays. First UPI goes down, then banks declare their own ‘downtime’ for UPI transactions,” another user wrote.
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- The UPI saw a 13.59 per cent increase (on-month) in transaction volume at 18.3 billion in the month of March, from 16.11 billion in February, as per the latest NPCI data.
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- The month of March saw a record Rs 24.77 lakh crore worth UPI-based transactions, up 12.79 per cent from Rs 21.96 lakh crore in February.
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- On a daily basis, the UPI network recorded more than 590 million average transactions at Rs 79,910 crore daily transaction count, according to the NPCI data.
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- On a year-on-year basis, the record-breaking UPI transactions of Rs 24.77 lakh crore in March marked a 25 per cent surge in value and an impressive 36 per cent growth in volume, demonstrating the unstoppable momentum of India’s digital payments revolution.
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