APO flays defective telecom services
Dimapur, August 9 (EMN): Angami Public Organisation (APO) has expressed displeasure over what it claimed “extremely poor services of cellular connectivity” across the state of Nagaland and urged to all the service providers to positively rectify these problems within the shortest possible time in the interest of public welfare.
APO statement issued by its vice president KT Vilie said, of late, the quality of internet and call connectivity/ clarity has become a frustrating experience with poor signal reception and repeated call drops without being able to have even a short conversation.The biggest drawback being the dismal speed of internet connectivity, it said even though the Government of India is giving much emphasis on its mission of Digital India and promoting E-Governance to provide an effective delivery system of governance and utility services to the people, the poor quality of basic internet services offered by the various telecom companies operating in Nagaland has turned the GoI’s flagship programmes into a mockery.
It expressed surprise that despite of such poor quality mobile and internet services continuing for the past couple of months, the authorities concerned have turned a blind eye to the problem and do not seemed to bother about improving the quality of these services. It has termed such attitude as direct reflection of the insincerity of the telecom officials.
It mentioned that the Quality of Service (QOS) standards are governed by the regulations specified by the Telecom Regulatory Authority of India (TRAI) and hence, the subscribers should come forward to air their grievances and avail redressal accordingly since a subscriber-base empowered with awareness will keep the service providers on its toes.
In the light of the above stated circumstances, APO requested to all the service providers operating in the State to positively rectify these problems within the shortest possible time in the interest of public welfare. It further warned that the civil societies will be compelled to call for joint meetings to hammer out due course of appropriate action in the event of failing to address the issue adding the aggrieved subscribers would not be held responsible for any form of public agitation/uprising.