NFR undertakes initiatives to improve customer interface

DIMAPUR — Northeast Frontier Railway (NFR) has been adopting several initiatives to improve the freight transportation and provide better customer interface.

As parts of such initiatives, few more stations have been opened for handling of both inward and outward goods traffic during the month of August 2023 to facilitate easier transportation of various goods by different segments of customer, stated a press release issued by NFR chief PRO, Sabyasachi De.

To improve customer interface and augment freight revenue, he stated that Jirania station under Lumding division was opened for handling of container traffic with lift on–lift off operation with effect from August 7.

He added that Rangapani station under Katihar division was opened for handling of inward automobile traffic with effect from August 11, while North Lakhimpur station under Tinsukia division was opened for handling of outward coal traffic with effect from August 18 and Azara and Mirza stations under Rangiya division was opened for handling of inward Calcined Petroleum Coke (CPC) consignment with effect from August 28.

Report further stated that improvement of customer interface and opening of new terminals have led to increase loading and unloading of freight trains.

Also read: NFR: Railway ministry to upgrade 1309 stations under Amrit Bharat Station scheme