Over the past several months the general public of Kiphire has been witnessing drastic improvement and growth at SBI Kiphire Bank Branch. The Bank has been forging ahead towards newer technology and newer banking models replacing the outdated bank end processes to customer friendly processes to help improve the total customer experience. However, to support the growing demand and need of all segments of people businesspersons, students, service personnel and general public the bank has expressed shortage of manpower to accommodate all customer needs. Shortage of manpower and non-availability of sufficient branch staff has affected in providing needful services and also in facilitating implementation of various banking products and schemes to the customers.
Kiphire is a far flung district and SBI Kiphire being the only leading bank that caters to people covering about 60 villages and 5 towns SBI authority should give due consideration and more favour accorded to the lone branch by deploying sufficient staff and by providing facilities that are lacking to further strengthen the branch especially when it is in the developing stage.
Recalling previous hardship confronted by the bank when the branch functioned for nearly three months without a Branch Manger (BM) as the incumbent retired with no reliever in his place, much inconvenience was caused to the customers and also to the branch staffs. Keeping in view the difficulty bank branch and citizens had to undergo, we implore upon the competent authority of SBI institution that in the event of impending move by the authority to transfer the Branch Manger or other bank official the incumbent be allowed to remain in the branch until the reliever take charge.
Media Cell
Citizens’ Welfare Society
